We Deliver Your Goods More Faster

Return:

• 1. If you do not received our item
• 2. To be eligible for a return, your item must be unused and in the same condition that you received it.
• 3. Your item must be in the original packaging.
• 4. Your item needs to have the receipt or proof of purchase.

Refund:

• 1. Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item
• 2. If your return is approved, we will initiate a refund to your credit/debit card (or original method of payment).
• 3. You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Shipping/Delivery Fee:

• 1. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.

• 1. We take data security seriously and respect the privacy of our users. We have put necessary and appropriate security measuresto protect your personal data from getting lost and has disabled any unauthorised use and access.
• 2. Please, you must read our Privacy and Cookie Policy carefully. It explains our website’s operation and the security of your personal data and the conditions in which we use it. You must have an awareness regarding how we process your personal information.
• 3. Taking in account the applicable “Data Protection Legislation”: it means, before 25 May 2018 the Data Protection Act 1998, and the act from 25 May 2018 the General Data Protection Regulation and any legislation which implements it.
• 4. The references to “we”, “our” or “us,” made in this Privacy and Cookies Policy and on our website, is for the FingerCrypt. While, the references to “you” and “your” address all the people who use our website, interact with us, and contact for the products and services we provide.

Cookies:

• 1.1 Our website and service providers gather details from the cookies regarding how you use our website. A cookie is an additional file that asks permission to be saved on your computer’s hard drive. Once it gets saved, it helps us analyse the flow of website traffic and when you visit a particular website. It helps gather information about your needs, likes, dislikes, and preferences, which further helps the website application tailor its function on these bases.
• 1.2 Our traffic log cookies help us identify the pages that you visit the most on our website. It helps us analyse data and website traffic on each page to improve it as per the users’ needs and convenience. Our purpose to gather these details is only related to for statistical analysis. Once it is done, the data is removed from our system.
• 1.3 Cookies help us enhance and improve our website operation and enable us to monitor the pages that users find useful and the pages that they consider useless. A cookie could never give us access to your private information saved in your computer; it only accesses the data you choose to share with us.
• 1.4 You have the right to accept or decline the cookies. Most web browsers accept the cookies automatically, but you have the choice to modify your browser settings for our website. However, it might prevent you from utilising a fast website service.

2.We do not collect any of your personal information or details.

Our Factory:

PTD 16043,Jalan Teknologi 9, Kawasan Perindustrian Tangkak, 84900, Johor.

• Phone: +606 9789666
• Email : sales@o-parcel.com